GymSlot ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our gym management platform, mobile applications, and related services (collectively, the "Service").
By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Service.
Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number, and password when you create an account
- Profile Information: Profile pictures, date of birth, gender, and fitness preferences
- Emergency Contact Information: Name, relationship, and phone number of emergency contacts
- Medical Information: Health conditions, injuries, medications, and fitness goals (voluntarily provided)
- Membership Information: Membership type, start/end dates, payment history, and subscription status
- Booking Information: Class bookings, attendance records, and preferences
Usage Information
We automatically collect certain information about your use of our Service:
- Device Information: Device type, operating system, browser type, and unique device identifiers
- Log Data: IP address, access times, pages viewed, and app usage patterns
- Location Information: General location data (city/country level) for service optimization
- Analytics Data: App performance, crash reports, and user interaction patterns
Information from Third Parties
We may receive information from:
- Payment Processors: Stripe and other payment providers for transaction processing
- Authentication Services: Google, Apple, and other OAuth providers
- Gym Partners: Information shared by your gym about your membership
We use the collected information for the following purposes:
Service Provision
Process bookings, manage memberships, and provide customer support
Mobile App Functionality
Enable class booking, notifications, and personalized experiences
Communication
Send booking confirmations, reminders, and service updates
Security & Safety
Verify identity, prevent fraud, and ensure emergency contact access
Analytics & Improvement
Analyze usage patterns and improve our services
Legal Compliance
Comply with legal obligations and enforce our terms
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
With Your Gym
Your gym has access to your membership information, booking history, and attendance records to provide services and manage your membership.
Service Providers
We work with trusted third-party service providers who assist us in operating our Service (payment processing, hosting, analytics, customer support).
Legal Requirements
We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.
Emergency Situations
In emergency situations, we may share relevant information with emergency services or your designated emergency contacts.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.
We implement appropriate technical and organizational security measures to protect your personal information:
Important: While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you
Right to Correction
Request correction of inaccurate or incomplete information
Right to Deletion
Request deletion of your personal information (subject to legal requirements)
Right to Portability
Request transfer of your data to another service provider
Right to Object
Object to processing of your data for certain purposes
Right to Withdraw Consent
Withdraw consent for data processing where consent is the legal basis
To exercise these rights: Contact us at breakfreedigital@outlook.com. We will respond to your request within 30 days.
We retain your personal information for as long as necessary to provide our services and comply with legal obligations:
We use cookies and similar tracking technologies to enhance your experience:
Essential Cookies
Required for basic functionality, authentication, and security
Analytics Cookies
Help us understand how users interact with our Service
Preference Cookies
Remember your settings and preferences
Cookie Management: You can control cookies through your browser settings. However, disabling certain cookies may affect Service functionality.
Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to remove such information from our records.
For users 13-17: Parental consent may be required for certain features. Please ensure you have appropriate parental permission before using our Service.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
- Standard Contractual Clauses (SCCs) for EU data transfers
- Adequacy decisions where applicable
- Data processing agreements with service providers
- Regular security assessments and compliance monitoring
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending email notifications for significant changes
- Displaying in-app notifications for mobile users
Continued Use: Your continued use of our Service after changes become effective constitutes acceptance of the updated Privacy Policy.
If you have any questions about this Privacy Policy or our data practices, please contact us:
Response Time: We aim to respond to all privacy-related inquiries within 30 days.
For users in the European Economic Area (EEA), we process your personal data based on the following legal grounds:
Performance of Contract
Processing necessary to provide our services and fulfill our obligations
Explicit Consent
For marketing communications and optional features
Legitimate Business Interests
For security, fraud prevention, and service improvement
Legal Requirements
To comply with applicable laws and regulations