Mobile App Help Center

How to Use Your Gym's Mobile App

Everything you need to know about booking classes, managing your membership, and getting the most out of your gym experience.

Quick Start Guide

Get up and running with your gym's mobile app in just a few steps

1. Download the App

Download the app from the App Store (iOS) or Google Play Store (Android)

2. Sign In

Use the email address your gym provided to sign in to your account

Mobile app login screen

3. Start Booking

Browse available classes and book your first session

App Features & How to Use Them

Learn about all the features available in your gym's mobile app

Common Issues & Solutions

Quick answers to frequently asked questions

Can't sign in?

Make sure you're using the email address your gym provided when they set up your account.

If you're still having trouble, contact your gym directly for assistance.

No classes showing?

Check that you have an active membership and that your gym has scheduled classes.

Try selecting different dates or contact your gym for the current schedule.

Can't book a class?

The class might be full, or you may need to renew your membership.

You can join the waitlist for full classes or contact your gym about membership status.

App not working?

Try closing and reopening the app, or check for updates in your app store.

If problems persist, try uninstalling and reinstalling the app.

Still Need Help?

If you're experiencing issues or have questions about using the mobile app, your gym's staff is here to help.